SUMMARY:

Engineering Supervisor is the senior technical resource for engineering operations, responsible for advanced repairs, mentoring staff, managing vendors, and ensuring property-wide safety and compliance. This individual acts as a lead technician or Engineer-on-Duty.

Location: 

HOLIDAY INN EXPRESS – MIDTOWN WEST

538 West 48th Street | New York, NY 10036

Pay Rate: $24-$28 

Key Responsibilities

• Manage work orders and delegate assignments to Line Engineers. Assist Facility Manager with diagnosis and repair of complex HVAC, plumbing, electrical, and building control systems.
• Serve as Engineer-on-Duty and lead rounds, inspections, and shift reporting.
• Maintain current knowledge of applicable federal, state, and local building codes and regulations.
• Use preventive maintenance systems and software to track asset condition and repair schedules.
• Oversee maintenance inventory and order supplies as needed.
• Report to work on time and in full uniform, and uphold a professional appearance and conduct in all guest and team interactions.
• Train and mentor fellow team members by sharing technical knowledge and hands-on skills.
• Troubleshoot maintenance issues, identify root causes, and implement high-quality repair solutions.
• Maintain accurate records of completed work, project updates, and equipment status in designated logs or software.
• Clean, lubricate, and maintain tools and equipment; ensure proper storage after use.
• Safeguard assigned tool pouch and equipment in accordance with engineering department standards.
• Monitor facility systems and respond to malfunctions or emergencies in a timely, effective manner.
• Maintain operational knowledge of fire sprinkler and emergency power systems; support safety and emergency protocols.
• Respond to building emergencies and act quickly to protect guests, staff, and assets.
• Restore systems to normal operations efficiently after disruptions or emergency incidents.
• Comply with all departmental safety procedures and support an accident-free work environment.
• Identify and immediately address any unsafe or hazardous conditions affecting guests or employees.
• Record and interpret meter readings, pressure gauges, and monitoring systems as assigned.
• Log daily activities, work orders, and shift issues to support effective team communication.
• Maintain cleanliness and organization in all engineering and maintenance work areas.
• Support Engineering Management with additional assignments to maintain property operations.
• Communicate with engineering management regarding work status, required materials, and delayed tasks.
• Reference and adhere to company Standard Operating Procedures (SOPs) as part of daily operations.
• Comply with all policies in the M&R Employee Handbook and perform additional duties as assigned by management.

Qualifications

• High school diploma or GED required;
• HVAC and EPA certification required with Electrical or plumbing trades a plus
• 3–5 years of hands-on facilities maintenance experience, including at least 1 year in a supervisory or lead technician capacity.
• Strong knowledge of MEP systems, building automation, and guest service standards.
• Able to lift 50 lbs, operate lifts, and work at heights up to 50 feet.
• Strong leadership, documentation, and troubleshooting abilities.